View Report Analytics

rahul narayanka
Tera Contributor

I would like to be able to see analytics with regard to the usage of ServiceNow reports, i.e. which reports are being viewed, who is viewing them, how often are the reports viewed etc.
I am not able to find tables in which report analytics is stored 

1 ACCEPTED SOLUTION

JaeggerLegane
Kilo Sage

I would suggest

1.  Filter Navigator -> Reports -> Administration -> Report statistics
2.  Search the relevant report

Some interesting fields to look at:
Runs = How many times the report was viewed
Runs on page = How many times the report was viewed within a dashboard

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4 REPLIES 4

JaeggerLegane
Kilo Sage

I would suggest

1.  Filter Navigator -> Reports -> Administration -> Report statistics
2.  Search the relevant report

Some interesting fields to look at:
Runs = How many times the report was viewed
Runs on page = How many times the report was viewed within a dashboard

--------------------------------------------------------------------------------
If my post helped you, please click the accept solution button and hit the thumbs up! Thank you!

Hi @JaeggerLegane 
Thanks for help. 
but how we can track individual views. like who viewed which report. 
that i am unable to find

 

Hemanth M1
Giga Sage
Giga Sage

Hi @rahul narayanka ,

 

Please refer https://docs.servicenow.com/bundle/vancouver-now-intelligence/page/use/reporting/reference/report-st... 

 

1)Report Stats

2)Report Usage 

 

 

Accept and hit Helpful if it helps.

Thank you,
Hemanth
Certified Technical Architect (CTA), ServiceNow MVP 2024, 2025

Hi @Hemanth M1 

Thanks for help. 
but how we can track individual views. like who viewed which report. 
that I am unable to find