Weekly and Hourly Results?

[John Knopick]

Hi!

So i'm trying to create a report in ServiceNow that will not only reflect the amount of tickets that have been opened by hour over the last 3 months, but also reflect a weekly breakdown as well.  Is there a way to do that? and if so, is there any documentation on how to make that happen?  I'd really appreciate any guidance as I've been searching but haven't been able to come up with anything.  Thanks!!!

[John Knopick]

OK, so I did a very very crude drawing of our vision on a online drawing site.  This essentially is what we're wanting to accomplish.  Basically an EKG Machine from how it looks, with the Weeks on the left hand side, and the hours on the bottom.  I need to figure out where to go in SNOW to do that and then we'd be good to go 🙂 If anyone knows that would be insanely helpful.  Thank you so much!