When attempting to share a dashboard, the list displayed is missing the required value

Gary Hynes
Tera Contributor

We have a situation whereby we have a defined role with a commonly used short string of 3 characters .  When we attempt to share a dashboard with this role, we select the share, then click on "role", followed by "+" to add the string we want to search. 

The result set returned is exhaustive, displaying users,  groups but the list never gets to the bottom to display the roles.  As a result, we are unable to select desired role.  The initial thought was that by selecting "Roles" in the share option was that the result set returned would only be the roles matching the sting value entered. 

 

Any ideas how the list can be extended to display all values?  

1 REPLY 1

Hemanth M1
Giga Sage
Giga Sage

HI @Gary Hynes ,

 

Select Role section and then search with the role or String it would only displays roles

ex: 

HemanthM1_0-1696073435325.png

Searching all the role with the string "role"

Result:

HemanthM1_1-1696073505275.png

 

 

Accept and hit Helpful if it helps.

Thank you,
Hemanth
Certified Technical Architect (CTA), ServiceNow MVP 2024, 2025