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Where are user filter preferences saved for Platform Analytics dashboards?

Bruno Fernande3
ServiceNow Employee
ServiceNow Employee

Screenshot 2024-02-23 at 15.59.28.png

When a user applies a filter to any dashboard, they retain their values across logins or page refreshes. Where is this data stored?

3 REPLIES 3

shaneoneal
Tera Contributor

Did you ever find the solution to this?

 

marsdendev
Tera Expert

sys_canvas_preferences

78099
Tera Contributor

@Bruno Fernande3 @Adam Stout Any answer on this? sys_canvas_preferences seems to save interactive filters, not breakdown source element value(s). The com.snc.pa.ui.preferences_dashboard user preference keeps track of users' breakdown source element selections, but that preference only takes effect on the dashboard after logging out. How are the element selections persisted during a user's active session?

 

Example: Writing to the User Preference table is disabled. Dashboard breakdown source elements selected are A, B. Change the elements to be A, B, & C, then click Apply. Navigate away from dashboard. Navigate back to dashboard using ONLY link with dashboard id so not to include any additional sysparms. Dashboard has elements A, B, & C.