Why can't I edit an existing Link in a Rich Text visualization and save?
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an hour ago
I have a Rich Text (HTML) Visualization on a Dashboard that has some links to various things.
I need to update some of the Links, but when I try to "Edit HTML" it won't save the changes.
I found a work-around, and that is to re-create the link, and then I am able to Save, and Exit editing mode on the Dashboard.
Also, I don't see any "Rich Text" visualizations in the list of visualization. Why don't Rich Text visualizations show in this list?
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53m ago - last edited 52m ago
Hello @Dave Hoglund
Click the three dots (extreme top right corner) next to attachment icon in the Edit HTML box and click "Source Code" icon (<>) - Find out if HTML is correct (see screenshot below) or somehow corrupted.
Hope that helps!
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3m ago
All looks good. The existing links work (but were pointing to our DEV instance), so I want to update to our PROD instance. It just doesn't enable the SAVE option on the Rich Text visualization if I try to edit the existing link. If I add a 2nd link (same name, proper URL to PROD), then the SAVE button for the visualization will show, and it saves properly