Widget Cancelled - Maximum Time Exceeded

[kutvaram]

Hi All,

In One of my homepage, I am getting the error "Widget Cancelled - Maximum Time Exceeded".

I cannot find that appilcation in Reports / Widgets.

Where it may reside? How to overcome this?

Suggestions please.

Thanks & Regards,Ram Prakash

[saprem_d]

Hi,

Do you have transaction quota plugin enabled on your instance ?

[kutvaram]

Hi Saprem,

Thanks for your reply.

I don't have any idea on that.

Can you please let me know the next step to overcome the issue?

Thanks & Regards,

Ram Prakash

[traceymaycock]

Hi Ram,

You might want to check that you are using Parallel Home Page Rendering in order to prevent widgets from timing out while they wait for other widgets to load.

You can find details of this here:

Parallel Homepage Rendering Explained

You might also want to tweak the timing in the Widget loading quota rule:

/sysrule_quota.do?sys_id=da6852123701200024d1973ebebe5d63

Kind regards

Tracey

[shruti_tyagi]

Can you see edit button on widget, click on the edit button next to widget and it will take you to the record:

See if that helps. than you need to optimize your widget. Checkout this article that has more details:

https://community.servicenow.com/community/develop/blog/2016/02/23/tips-for-improving-home-page-perf...

Thanks

Shruti

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