How should I check ServiceNow production Instnace Backup history ?

B Ashok
Tera Guru

Hi Team, 

 

Where should I check ServiceNow production instnace backup history, Will ServiceNow do the backup by default or should we request for back when required ? 

 

Thanks

Ashok

2 REPLIES 2

Mark Roethof
Tera Patron
Tera Patron

Hi there,

 

When you login to ServiceNow Support, there is an item on the Automation Store called "List of backs for the instance". You can run this for every instance and you will get an overview of the available backups.

 

Kind regards,

 

Mark Roethof

Independent ServiceNow Consultant

10x ServiceNow MVP

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Rahul Priyadars
Giga Sage
Giga Sage

Some more Insight on Service Now Platform backup details, Frequency,RPO, RTO.

 

https://www.servicenow.com/community/platform-privacy-security-blog/data-backup-for-my-servicenow-in...

 

Regards

RP