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In this installment of the Process Mining Academy, special guests Tomas Galle and Robert Semanek from our Task Mining Product Management team introduce ServiceNow’s Task Mining solution. You’ll learn what Task Mining is, how it extends visibility beyond Process Mining down to the workstation level, and see a live demonstration of the solution in action.
A must watch Academy session to discover how Task Mining can help you uncover even deeper process insights.
You can find previous Process Mining Academy sessions or register for future sessions here
Here is some additional Process Mining content that you might want to check out next:
- Guide to getting started with Process Mining
- What workflows (ITSM, CSM, HR, etc) is Process Mining available for? (Spoiler, ALL OF THEM)
- How to create your first Process Mining project (Washington DC experience)
- Planning your ServiceNow Process Mining program
- How to use Process Mining to identify process improvement opportunities
- Process Mining FAQ
- Process Mining Academy
- Am I ready for Process Mining?
- Benefits of running Process Mining in a production environment
- Why behind the KPI: How Process Mining complements Performance Analytics
- Process Mining for external process data
- Automated Findings
- 253 Views
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