Process Mining Academy #35 - Process Mining using Survey Results

[dangrady510]

In this installment of the Process Mining Academy Process Mining Product Manager, Rozmin Parpia covers how to include survey results in your process analysis.  Roz covers a few different hypothesis and then gives step by step guidance on how to do the analysis (including a live demo of the steps).  In addition to the survey content Roz also runs through many of the impactful capabilities Process Mining has to offer.

You can find previous Process Mining Academy sessions or register for future sessions here 

Interested in learning more about in-platform process mining check out the FAQ

This Guide to Getting Started with ServiceNow Process Mining is also another good next step.

Want to try Process Mining in your own instance?  Check out the Evaluation Projects 

Be sure to check out the Process Mining Use Case Series

See Process Mining in action - check out this post which includes a live DEMO

Presentation from the session attached below.