Process Mining Academy #45 - Scaling Process Mining: Five Building Blocks for a Successful Program

[Dan Grady]

In this installment of the Process Mining Academy, we dive into the frameworks and building blocks for scaling process mining across your organization.

Getting started with process mining is easy—most customers find improvement opportunities within their first hour. The challenge? Turning early wins into a sustainable program that continuously delivers value. Even more critical: as organizations scale AI initiatives, process mining becomes essential for understanding how AI agents perform and identifying where to deploy them most effectively.

This session provides a practical framework for building a process mining program that sticks and scales.

You can find previous Process Mining Academy sessions or register for future sessions here 

Here is some additional Process Mining content that you might want to check out next:

• Guide to getting started with Process Mining
• What workflows (ITSM, CSM, HR, etc) is Process Mining available for? (Spoiler, ALL OF THEM)
• How to create your first Process Mining project (Washington DC experience)
• Planning your ServiceNow Process Mining program
• How to use Process Mining to identify process improvement opportunities
• Process Mining FAQ
• Process Mining Academy
• Am I ready for Process Mining?
• Benefits of running Process Mining in a production environment
• Why behind the KPI:  How Process Mining complements Performance Analytics
• Process Mining for external process data
• Automated Findings