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Dan Grady
ServiceNow Employee

Welcome to Process Mining in Minutes, a new video series covering real use cases across ServiceNow agentic and deterministic workflows. Each minute is short, focused on a single outcome, and built around how Process Mining actually gets used in the real world.

 

 

When clinical devices wait on information, patient care waits with them. Every extra hour of delay pushes back device restoration and puts SLA commitments at risk.

Process Mining exposes where device service breaks governance, why rework keeps happening, and where to act so devices are back in service faster.

 

New minutes drop weekly. Follow the full series here: Process Mining in Minutes

 

More Process Mining resources