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Damian Pascale
ServiceNow Employee

Welcome to Process Mining in Minutes, a new video series covering real use cases across ServiceNow agentic and deterministic workflows. Each minute focused on a single outcome and shows how Process Mining actually gets used in the real world.

 

Minute 6: Security Operations — Reduce False Positive Effort

 

 

 

 

Every false positive your analysts investigate is time not spent on a real threat. Multiply that across hundreds of alerts and the capacity loss is staggering.

Process Mining quantifies exactly how much analyst effort false positives consume, reveals which alert patterns repeat the most, and connects directly to out of the box AI Agents that can auto-triage before a human ever gets involved.

That creates a closed loop: Process Mining finds the inefficiency and impact, AI Agents eliminate it, and you measure the improvement continuously.

 

New minutes drop weekly. Follow the full series here

 

More Process Mining resources

 

Have a use case you think should be the next Process Mining in Minutes? Let us know in the comments below. Until then, we’ll keep sharing what we learn as we learn it.