Errors when starting process mining demo projects

[Shane Baker]

Hi Community!

I've just attended a session on Process Mining, where ServiceNow demonstrated the new free-tier demo process mining projects. 

I tried to run them myself, both on my base account with process mining roles and on my platform admin account. 

I'm not having any luck - it just gives me a generic error. Does anyone have any ideas?

[Dr Atul G- LNG]

Hi @Shane Baker 

Do you have admin rights in your instance? If not, assign them and try again.

[Shane Baker]

Hey Atul! Yep, I am logged in as my admin account

[Dr Atul G- LNG]

Are you the creator of this project? Try copying this project and then perform the mining and testing.

[chirag_bagdai]

It seems like the instance does not have user with "admin" username.

The project is mined based on created_by field, in this case it is "admin" so, in order to fix the issue, you need to update the created_by field by using background script.