Put AI to work for people
Taking work to the next level with the Now Platform Washington, D.C. release - now available!
I’m writing from just outside of Washington, D.C. after unveiling some of these top innovations to a room of over 200 Community members. We showcased innovation demos, held a lively Community panel, and followed with a reception with even more demos and networking.
There are over 150 enhancements in this release, building on our intelligent single platform to help our customers and partners continue to connect and extend workflows across their businesses. To get a quick overview of just a few of the innovations we are highlighting, check out this innovation reel.
Here are some of the innovation highlights:
Intelligent automation
- We are vastly simplifying automation experiences and increasing productivity with a single, intuitive interface for end-to-end workflow automation.
- We are continuing to invest in generative AI with groundbreaking research and innovations that deliver responsible, purpose-built AI solutions to our customers.
- Now Assist for IT Operations Management (ITOM) harnesses the power of GenAI to decipher machine-generated alerts and empower technical teams to quickly understand, remediate, and prevent issues.
Simplified experiences
- Sales and Order Management helps organizations manage the opportunity-to-renewal lifecycle on a single platform that connects front, middle, and back office teams with one system of action, helping to improve customer experience, drive faster and higher revenues, and reduce operational costs.
- We are empowering everyone in your business with a unified analytics and reporting experience that surfaces personalized and timely information with proactive, actionable insights.
Extensibility and scalability
- We are capitalizing on our extensible data model and common platform data and features with a set of trusted data-driven solutions that drive consistency and efficiency across departments and workflows.
Sign up for the 'What's New in the Washington, D.C. release' webinars to learn more about the latest updates to products that you have today. Meet product experts who can tell you about the new innovations from the recent family release and how you can access them by upgrading the platform to the latest version.
These 'What's New' sessions are part of the Live on ServiceNow event series focused on helping you deploy, adopt and get the most out of ServiceNow. Each webinar features an interactive discussion with a product expert, so be sure to come prepared with your questions!
