Checkbox issue

suhail22
Tera Contributor

Can someone help me out with this?

I have multiple checkboxes which are mandatory...when i make this as true still its not changing the start color from red to black...what would be the reason for this?

1 ACCEPTED SOLUTION

Sagar Pagar
Tera Patron

Hi @suhail22,

 

It would be applicable for all check boxes. If you select all the check boxes it will turn the asterisk/star color to grey.

 

You need to write on submit catalog client scripts, so that one of the check box is selected. It will allow users to submit a form

 

If my response helps you resolve your issue. Kindly mark it as helpful & correct. It will be helpful to future readers! 👍🏻
Thanks,
Sagar Pagar

The world works with ServiceNow

View solution in original post

2 REPLIES 2

Voona Rohila
Kilo Patron
Kilo Patron

Hi @suhail22 

Can you please share how you configured the variables for checkbox.

Sample :

VoonaRohila_0-1702285768202.png

Selection Required should be checked for the checkbox variables.

VoonaRohila_1-1702285812479.png

 


Mark it helpful if this helps you to understand. Accept solution if this give you the answer you're looking for
Kind Regards,
Rohila V
2022-25 ServiceNow Community MVP

Sagar Pagar
Tera Patron

Hi @suhail22,

 

It would be applicable for all check boxes. If you select all the check boxes it will turn the asterisk/star color to grey.

 

You need to write on submit catalog client scripts, so that one of the check box is selected. It will allow users to submit a form

 

If my response helps you resolve your issue. Kindly mark it as helpful & correct. It will be helpful to future readers! 👍🏻
Thanks,
Sagar Pagar

The world works with ServiceNow