Checkbox issue

suhail22 · ‎12-11-2023

Can someone help me out with this?

I have multiple checkboxes which are mandatory...when i make this as true still its not changing the start color from red to black...what would be the reason for this?

Sagar Pagar · ‎12-11-2023

Hi @suhail22,

It would be applicable for all check boxes. If you select all the check boxes it will turn the asterisk/star color to grey.

You need to write on submit catalog client scripts, so that one of the check box is selected. It will allow users to submit a form

If my response helps you resolve your issue. Kindly mark it as helpful & correct. It will be helpful to future readers! 👍🏻
Thanks,
Sagar Pagar

The world works with ServiceNow

View solution in original post

Voona Rohila · ‎12-11-2023

Hi @suhail22

Can you please share how you configured the variables for checkbox.

Sample :

Selection Required should be checked for the checkbox variables.

Mark it helpful if this helps you to understand. Accept solution if this give you the answer you're looking for
Kind Regards,
Rohila V
2022-25 ServiceNow Community MVP

Sagar Pagar · ‎12-11-2023

Hi @suhail22,

It would be applicable for all check boxes. If you select all the check boxes it will turn the asterisk/star color to grey.

You need to write on submit catalog client scripts, so that one of the check box is selected. It will allow users to submit a form

If my response helps you resolve your issue. Kindly mark it as helpful & correct. It will be helpful to future readers! 👍🏻
Thanks,
Sagar Pagar

The world works with ServiceNow