Hi all need help with below query

AbinC
Tera Contributor

- In the catalogue form there is field called due date which will expire tomorrow therefore you need to pass the information to the third-party tool, how you can do this?

2 ACCEPTED SOLUTIONS

@AbinC ,

 

You can check out the link below, it covers many frequently asked interview questions and will help you build a solid foundation:
snbuddy.com 

This resource really helped me a lot during my own interview preparation. In addition, I’d suggest exploring the ServiceNow Community documentation and Now Learning courses for a stronger overall understanding.

View solution in original post

Ankur Bawiskar
Tera Patron
Tera Patron

@AbinC 

you can use a flow designer which will wait till that due date reaches.

once reached it will proceed and use REST Step etc to integrate with 3rd party tool

Flow Designer : Making the flow wait until a specific date time based on a catalog variable 

If my response helped please mark it correct and close the thread so that it benefits future readers.

Regards,
Ankur
✨ Certified Technical Architect  ||  ✨ 9x ServiceNow MVP  ||  ✨ ServiceNow Community Leader

View solution in original post

6 REPLIES 6

Siddhesh Gawade
Mega Sage
Mega Sage

Hello @AbinC , 

You can use an onChange client script to capture the due date when it changes and meets your criteria. From there, use GlideAjax to pass the value to the server side, where you can call the third-party tool for further execution.

If this doesn’t fully address your question, please share more details on how you are invoking the third-party tool so we can guide you better.


Regards,
Siddhesh Gawade

AbinC
Tera Contributor

Hi @Siddhesh Gawade ,

This was a interview question can you share any use case for this or any material to prepare such type of interview questions please? 

@AbinC ,

 

You can check out the link below, it covers many frequently asked interview questions and will help you build a solid foundation:
snbuddy.com 

This resource really helped me a lot during my own interview preparation. In addition, I’d suggest exploring the ServiceNow Community documentation and Now Learning courses for a stronger overall understanding.

Ankur Bawiskar
Tera Patron
Tera Patron

@AbinC 

you can use a flow designer which will wait till that due date reaches.

once reached it will proceed and use REST Step etc to integrate with 3rd party tool

Flow Designer : Making the flow wait until a specific date time based on a catalog variable 

If my response helped please mark it correct and close the thread so that it benefits future readers.

Regards,
Ankur
✨ Certified Technical Architect  ||  ✨ 9x ServiceNow MVP  ||  ✨ ServiceNow Community Leader