Hi Community,
I previously had a ServiceNow Personal Developer Instance (PDI) with the Instance ID: (example: ID12345), registered under my email example: ABC@GMAIL.com. Unfortunately, due to inactivity, the instance was deactivated and reclaimed.
Now, when I requested a new instance, I was assigned a different Instance ID: ID345 under the same email. However, I need access to my old ID12345 because it contained important configurations and data.
Could someone guide me on:
- Whether it’s possible to restore my old PDI (ID12345)?
- If not, are there any ways to retrieve data from the old instance?
- Any contacts or steps I can take to escalate this request?
Appreciate any help or suggestions. Thanks in advance!
