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One or Mor Security Migration Jobs have failed in your instance, please review KB1700704

liyangdl
Tera Contributor

yesterday

liyangdl_0-1763946508649.png

 

liyangdl_0-1763946826012.pngliyangdl_1-1763946854926.png

 

Dear Support

 

My servicenow version is Yokohama ,when I login to instance, error message as following, please kindly help to suggest! 

One or more Security Migration Jobs have failed in your instance.

Please review KB to the right of this message for more information and steps to resolve the issue.

When click KB1700704, now detail can found in this service id. 

 
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Hemanth M1
Giga Sage
Giga Sage

yesterday

Hi @liyangdl ,

 

Seems that viewing this KB article requires account access to the ServiceNow HI portal.

Is this in your PDI?

Is this affecting any functionality in your PDI? If not, I wouldn’t worry and would just continue with my work. If you have access to the HI portal from any of your accounts, you can take a look at the article. Otherwise, consider upgrading to the latest version if you haven’t already.

If you don’t have any important work done in your PDI, you can also release this instance and get a new one!

 

 

 

Accept and hit Helpful if it helps.

Thank you,
Hemanth
Certified Technical Architect (CTA), ServiceNow MVP 2024, 2025
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