- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
3 weeks ago
Hi All,
I have this error in my PDI:
KB1700704 says to contact support, but what do you do if you have issue in PDI?
Thanks
Solved! Go to Solution.
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
3 weeks ago
Hi @hstetsenka
It appears to be a bug. We also encountered this issue after the Zurich upgrade. We raised a support case and were informed that it is a known bug.
PRB Ref: PRB1874479
As a workaround, ServiceNow suggested the following:
-> Go to sys_ux_banner_announcement table
-> Open the record with heading "One or more Security Migration Jobs have failed in your instance."
-> Set the "End" time in the past, for example, set the "End" time to be 1 min after the "Start" time and then save the record.
Regards,
Siva
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
3 weeks ago
Hi @hstetsenka
It appears to be a bug. We also encountered this issue after the Zurich upgrade. We raised a support case and were informed that it is a known bug.
PRB Ref: PRB1874479
As a workaround, ServiceNow suggested the following:
-> Go to sys_ux_banner_announcement table
-> Open the record with heading "One or more Security Migration Jobs have failed in your instance."
-> Set the "End" time in the past, for example, set the "End" time to be 1 min after the "Start" time and then save the record.
Regards,
Siva
