problem module is not visible in filter navigation.

[Sandeepkumar97]

problem module is not visible  in filter navigatio but if i search problem.list it opens

[JenniferRah]

Out of the box, that menu item is visible to the itil, problem_task_analyst, and sn_problem_read roles. If you need to change that, go to System Definition -> Application Menus and open the record named "Problem".  You can change the roles that it is visible to in there.

[Tanushree Maiti]

Hi @Sandeepkumar97 

Just Repair the Problem and change management plugin and Try . Your problem will be resolved.

Problem Management plugin [com.snc.problem]

[Mohammed8]

Hi @Sandeepkumar97 

Faced similar issue with another module.

1) Try to update the plugin to latest (check with your team before doing so)

2) Repair the plugin

[its_SumitNow]

Hi @Sandeepkumar97  , I came across the same problem on my PDI, I repaired the com.snc.problem plugin, & it started appearing in application navigator , this will work for you also

Hope my response Helps 🙂, if yes kindly mark it helpful & Accept as Solution

Regards

Sumit