Request not sent to uri= https://<>/csp/gateway/am/api/login?access_token : java.net.UnknownHostExce

[AshishS25940620]

Getting this issue .

Request not sent to uri= https://<>/csp/gateway/am/api/login?access_token : java.net.UnknownHostException: <>

How to fix it.

[Chaitanya ILCR]

Hi @AshishS25940620 ,

you might need a mid server 

Refer this

https://www.servicenow.com/community/app-engine-forum/request-not-sent-to-uri-url-java-net-unknownho...

Please mark my answer as helpful/correct if it resolves your query.

Regards,
Chaitanya

[Ankur Bawiskar]

@AshishS25940620 

are you able to hit that endpoint using Postman?

The 3rd party API must be behind some firewall and they might have to add your ServiceNow instance IP address in their whitelist to allow incoming traffic from that IP

check that

Finding the IP address information for your instance 

💡 If my response helped, please mark it as correct ✅ and close the thread 🔒— this helps future readers find the solution faster! 🙏