Upgrading to Vancouver no longer able to select a different Theme in system settings, other optins?

Michelle77 · ‎10-16-2023

In Toyko you are able to select different themes, which was useful when toggling between QA, DEV, and Production..Does anyone know if there is a way with the new UI upgrading to Vancouver to set themes?

Thanks,

Michelle

jMarshal · ‎10-17-2023

as @Brad Bowman described, the Next Experience UI doesn't bring over the UI16 themes that you had set up pre-Vancouver. Here is an article that does a great job explaining themes and gives some advice on how to create a custom theme or style.

Next Experience UI - Understanding Themes - Support and Troubleshooting (servicenow.com)

You can also turn the UI16 interface back on, to use the previously configured themes (in UI16) - see the following link for more info:

Disabling Next Experience to use Connect in Classic UI16 - Product Documentation: San Diego (service...

View solution in original post

jMarshal · ‎10-19-2023

Neat!! 👻

Did you do this as a style or as a theme? I'm building an inventory of possible themes to add (we only have Polaris and a monotone company-themed one) and this seems very fun!

Michelle77 · ‎10-17-2023

Thanks for the information but was looking for the different colors not just the dark mode.

Marcus Karlsson · ‎10-17-2023

Check this documentation link for reference: Configuring Next Experience with Theme Builder (servicenow.com)

hatchhozzen · ‎10-17-2023

If a font is missing or not displaying correctly on a mobile preview of a website or application, there could be several reasons for this issue. Here are some common steps to diagnose and potentially resolve the problem:

Web Font Loading: If you're using custom web fonts on your website or application, ensure that the font files and font-face declarations are correctly loaded. Check the CSS code to make sure you've specified the font family and font file paths correctly. Verify that the font files are accessible from mobile devices.
Cross-Origin Resource Sharing (CORS): If your high quality beats font files are hosted on a different domain, ensure that Cross-Origin Resource Sharing (CORS) headers are properly configured on the server where the font files are hosted. This is essential to allow mobile devices to access the font files from a different domain.
Mobile Compatibility: Some fonts may not be well-supported on all mobile devices or browsers. Verify that the font you're using is compatible with the specific mobile devices and browsers you're targeting.
Font File Formats: Ensure that you've included various font file formats (e.g., WOFF, WOFF2, TTF, EOT) in your CSS to ensure compatibility across different browsers and devices.
Network Issues: Sometimes, font loading issues can be related to network problems. Check if your mobile device has a stable internet connection and can access the necessary resources..........................................

Brad Bowman · ‎10-17-2023

AI FAIL