Want to add on hold state on project form or what is best practice to do this.

[Anmol123]

I have requirement where i want to configure on hold state on project form I want to know what is best practice to do this.

[Anand2799]

Hi @Anmol123 ,

Suggestion from ServiceNow "If you need to identify when a project is on hold, we recommend configuring the solution by adding a new field in the form (type checkbox) called “On hold”, rather than adding a new state value. This approach will assist with upgrades and ensure smoother and more accurate reporting in the long run."

Thanks

Anand