Resolved! Supplier & Core Company Records
Anybody knows if you create a new supplier record in the Supplier table, will a new vendor record be automatically created in the core Company table. If yes, can someone share how it is getting created ?
Forum Posts
Guidance Needed on Mandatory Field Validation in Playbook Workspace Financial services workspace
I am investigating a requirement in Playbook Workspace related to mandatory field validation and would appreciate guidance.Current Behavior We have multiple UI Policies that dynamically mark fields as mandatory based on user selections. When a requir...
Resolved! Feedback Learning On-Demand Course "Sourcing and Procurement Operations (SPO) Essentials (Zurich)"
Hello there,I am doing the Learning Course for SPO essentials and guess that there is a little copy&paste error in the course material: https://learning.servicenow.com/lxp/en/pages/learning-course?id=learning_course&course_id=8b927a2cc32b6e90e5533b87...
Resolved! Importing Supplier Data from Learning Course "Sourcing and Procurement Operations (SPO) Overview"
Hi, I was trying to import the .xls file with supplier data from Homepage / Sourcing and Procurement Operations (SPO) Essentials (Zurich) (Course) / 1. Sourcing and Procurement Operations (SPO) Overview, Install, and Configuration (Content) as descr...
"User Not Authorized" error when clicking Edit on Group Members for groups containing a sn_shop role
Hi everyone,I'm encountering a strange permission issue with the Edit... button on the Group Members (sys_user_grmember) related list, and I would appreciate some insight.The Scenario:We have a specific Scoped Application role: sn_shop_procurement_sp...
Interceptors in Source-to-Pay Workspace is NOT showing for custom applications
Hi Everyoneee, We've created new application under Finance Case, but we need to show this table in Source-to-Pay Workspace instead of Finance Operations Workspace. But now, the interceptors won't appear in users but in Admin it displays correctly.Use...
Resolved! Shopping Hub error: Page not found prompt after installing plugin
After installing the ShoppingHub plugin as well as the Procurement Management family pack, I am getting a "Page not found" error when attempting to navigate to my instance of ShoppingHub. I can see ShoppingHub in my filter navigator:However, when I c...
how to implement 2-way matching and 3-way matching in APO in ServiceNow.
i want to know like how do we configure 2 way matching and 3 way matching in APO product and implement it in the product. also how do we configure the tolerance for the same
APO / S2P: Purchase Order Line amount_paid is not populated after invoice is set to Paid
Hello, I am investigating an APO / S2P issue where the invoice status becomes Paid, but the paid amount is still not populated on the Purchase Order and Purchase Order Line records. From the documentation, my understanding is that payment details are...
Set the value of GL account fields in the Purchase Line table based on the Product category
I created Ledger Assignment Rules in the Model Category related listWhen a purchase line(sn_shop_purchase_line) is created for a Sourcing Requests(sn_shop_sourcing_activity) on the ShoppingHub portal.After selecting this Product category, Why aren’t ...
Set the value of the Acknowledgement type field in the Purchase Line table based on the Product cate
I configured the Product type and Services acknowledgement fields in the Purchasing Automation tab of the cmdb_model_category record.When a purchase line(sn_shop_purchase_line) is created for a Sourcing Requests(sn_shop_sourcing_activity) on the Shop...
Design Approach for Large-Scale Global S2P,SLO, APO Implementation (70+ Countries) – Best Practices?
Hi Community,I’m currently involved in the design phase of a global Source-to-Pay (S2P) program on ServiceNow for a multinational organization with a footprint across ~70–100 countries.Scope includes:Sourcing & Procurement Operations (SPO)Supplier Li...
Unable to search PR or APLN number on the service portal.
Unable to search PR or APLN number on the service portal. OOB widget is being used on the portal. How to fix the search to enable the purchase requisition number and approval search on the portal.
Calling All Finance and Procurement Professionals to Share Your Expertise on ServiceNow
Are you a Finance, Procurement, or Source-to-Pay professional working with procurement tools, supplier data, and financial operations day-to-day? Whether you manage sourcing & procurement workflows, oversee supplier relationships, navigate accounts ...
password reset as part of my training
I need to do a task in my training, I keep getting SMS instructions but do not reside in the USA. My instance is about to expire and I cannot complete my task. Please can you assist
