Flow Designer regarding Service Catalog - Get Catalog Variables Action
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
4 hours ago
I'm working on two catalog items for Supplier Onboarding and Submit Supplier Document. Inside my flow for each catalog, I have the Get Catalog Variables Action but its shows error: attached here it shows that the mandatory fields are empty or invalid even when I tested it and submit the catalog, I have input for the Supplier and Supplier Name field. What steps should I take for the variables to reflect on the custom table and my flow to execute completely? Thank you for help.
- Labels:
-
Flow Designer
-
Service Catalog
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
20m ago
Hi @GwynethPhoS ,
This can be happening because of the the mapping of the variables might be wrong or the flow is not getting triggered on the right table or the data pill that you have chose might be wrong as well. Can you please share the screen shot of the first activity that you have added.
BR,
Saurabh V.
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
10m ago
seems that variable is mandatory at variable config level and you are not setting value to it in "Submit Catalog Item Request" flow action
share screenshot of that step
💡 If my response helped, please mark it as correct ✅ and close the thread 🔒— this helps future readers find the solution faster! 🙏
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
7m ago
This is the action I put in the flow designer.
