Flow Designer regarding Service Catalog - Get Catalog Variables Action

GwynethPhoS
Tera Contributor

I'm working on two catalog items for Supplier Onboarding and Submit Supplier Document. Inside my flow for each catalog, I have the Get Catalog Variables Action but its shows error: attached here it shows that the mandatory fields are empty or invalid even when I tested it and submit the catalog, I have input for the Supplier and Supplier Name field. What steps should I take for the variables to reflect on the custom table and my flow to execute completely? Thank you for help.

3 REPLIES 3

svirkar420
Tera Guru

Hi @GwynethPhoS , 
This can be happening because of the the mapping of the variables might be wrong or the flow is not getting triggered on the right table or the data pill that you have chose might be wrong as well. Can you please share the screen shot of the first activity that you have added.

 

BR,

Saurabh V.

Ankur Bawiskar
Tera Patron

@GwynethPhoS 

seems that variable is mandatory at variable config level and you are not setting value to it in "Submit Catalog Item Request" flow action

share screenshot of that step

💡 If my response helped, please mark it as correct and close the thread 🔒— this helps future readers find the solution faster! 🙏

Regards,
Ankur
Certified Technical Architect  ||  9x ServiceNow MVP  ||  ServiceNow Community Leader

GwynethPhoS
Tera Contributor

GwynethPhoS_0-1770095942272.png

GwynethPhoS_2-1770095999915.png

This is the action I put in the flow designer.