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Resolved! Subscription dashboard V1

We have subscription V2 installed , but is there away to remove the old dashboard within so that we as admin cant open the old one and the message that is in the screenshot to be removed. Are the any suggestions for us? 

Bas Tekampe by Tera Contributor
  • 1878 Views
  • 3 replies
  • 1 helpfuls

Resolved! SLO Automatic creation of cases from email

I am looking for what should be triggering the creation of a Supplier Case from this SN Docs page: Automatic creation of cases from email I am not able to find any sort of logic that actually does this anywhere. I have checked inbound actions, flows,...

Community Alums by Community Alums  
  • 1556 Views
  • 5 replies
  • 0 helpfuls

Subsciption Management dashboard - Wrong allocations

Hi all, In the Subscription Management dashboard I see 0/10 allocated licenses for "Source to Pay operations", even if they should be 10/10 allocated.I can only see those which are "purchased".I cannot even see the button to update the dashboard that...

Tommaso2 by Tera Expert
  • 853 Views
  • 1 replies
  • 0 helpfuls

Resolved! Shopping Hub error: Page not found prompt after installing plugin

After installing the ShoppingHub plugin as well as the Procurement Management family pack, I am getting a "Page not found" error when attempting to navigate to my instance of ShoppingHub. I can see ShoppingHub in my filter navigator:However, when I c...

KevinRecio_0-1704383747632.png KevinRecio_1-1704383795593.png KevinRecio_2-1704384023022.png
Kevin Recio by Tera Contributor
  • 2313 Views
  • 3 replies
  • 4 helpfuls

server script to retrieve Country information

In order to get user information to be displayed in the header of a portal, you can use the glidesystem user object: eg. gs.getUser().getFirstName; This works fine if the field contains a value.  However if the field is a reference, then the gs doesn...

Frank70 by ServiceNow Employee
  • 2330 Views
  • 4 replies
  • 0 helpfuls