Eric Martinez
ServiceNow Employee
ServiceNow Employee

STORY: “Hannah and the Case of the Missing Hardware Assets”

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Conclusion – Or is it just the beginning*

 

Hannah and her team are celebrating the success they’ve had with Hardware Asset Management.

There’s been a lot of transformation in just six months.

 

Hannah and her team have saved BrambleStatic* over $300K related to better hardware inventory management and re-use as well as avoiding additional hardware support costs.

This savings doesn’t even account for the hardware risks her team has helped BrambleStatic* avoid, the increased uptime of services and applications through better managed hardware lifecycles, and the value of getting new employees up and going with laptops on day-one or speeding up the hardware refresh process.

 

One of the team members on the ITAM team says to Hannah, “I guess that’s all there is to do. Thing’s will be so much easier now.”

Hannah, with a twinkle in her eye, replies, “You are correct on one part. Things will be easier because we have a great solution, Hardware Asset Management, to help us. And we have done a lot of great work over the past six months.”

 

Hannah takes a breath, smiles, and says, “This is just the beginning of a better journey. We’ve only laid the groundwork for so much more we can accomplish. There’ll always be new hardware coming into our environment. And more of our employees are working remotely. The challenges may be bigger, but so is the impact and value we bring to BrambleStatic*. We are finally in a position where we can scale with the company.”

 

Employees nod in agreement and one says, “If we’ve been able to save BrambleStatic* $300K in just six months, can you imagine how much we can save in a year? Or three? And what if we could combine these results with Software Asset Management? Wow, the C-Suite would really take notice.”

Hannah agrees: “We have a lot of work to do. But we also have the right solution to help us. I don’t know about you, but I certainly don’t miss those manual tasks!”

 

She didn’t have to add more resources. Her team has been able to do so much more and save a bunch of money with the most accurate hardware asset data BrambleStatic* has ever had.

Hannah is excited about the next adventures. And her employee is correct. The impact of IT Asset Management on BrambleStatic’s* bottom line over a year, or two, or more will be significant. With everything we do to help finance, security, ITSM and procurement, IT Asset Management will have a seat at the decision-making table…where we should be.

 

For more information on Hardware Asset Management, go to servicenow.com/HAM

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*The details of the company described in this story are fictional and only represent the profile of a Fortune 500 company. The details are not indicative of any existing company, past or present.