About fields

[KavanaM]

I have created a license request table which stores the catalog items that I have created, I configured it using business rule. But the problem is I need my License request record to contain a field called requested item name. I have struck configuring this, since requested item table is not extensible how to configure it, I want the item name to be auto populated in the license request record

[SANDEEP DUTTA]

Hi @KavanaM ,

OPen any record from your "license request table" , it will open a form , from there you can do configure and  create a new field .

[KavanaM]

The question is not about creating a new field but I need a field where it auto populates the name of my requested item. So is there any idea of configuring this??

[GlideFather]

HI @KavanaM 

you want to pre-populate the RITM's short description with the name of the catalog item?

Do you use workflows or flows for the items that you want to apply this?

[KavanaM]

Yes, I need to write a flow for the item that has been requested and will use it while sending an email, is there any way of configuring this by pre-populating the requested item name in the requested record?