Adding catalog item variables into asset report - Utah Version

Asep
Tera Contributor

Hi @Ankur Bawiskar 

Thanks! as requested.


I have following your guidance from your older thread :
https://www.servicenow.com/community/itsm-forum/adding-catalog-item-variables-into-report/m-p/269190...

Currently i working on Utah version, the requirement about catalog variable into asset report, the report is about combine the catalog item variable with the asset. We can get which request, number etc.. along with the assets field.

The step i have follow is succeed until point 5 but after move the variables and save the report,  variable are missing and left the box empty, kindly share the workaround.

Let me know to provide any details you need. Thanks!

2 REPLIES 2

Ankur Bawiskar
Tera Patron
Tera Patron

@Asep 

Are you trying this in classic view for report?

Regards,
Ankur
Certified Technical Architect  ||  9x ServiceNow MVP  ||  ServiceNow Community Leader

i have trying for both view, classic and new UI but the result are the same

dot-walk for example :

stock opname.name <- this is work

stock opname.variables.name <everything under variables doesn't work

 

thanks for your reply!