Hi everyone,
We are on Washington right now.
We’re currently on the Washington release of ServiceNow, and I’m looking to integrate Microsoft Copilot Usage into SAM Pro. Specifically, I’d like to:
Track and manage usage in SAM Pro.
Set up Reclaim Rules for Microsoft Copilot.
Here’s what we have in place so far:
Microsoft O365 Integration is already configured.
Reclaim Rules for O365 were set up as part of the integration process.
Has anyone successfully added Microsoft Copilot usage to SAM Pro and configured reclaim rules? If so, I’d appreciate any guidance on the steps involved or tips to make this process smooth.
Thanks in advance!
