Australia PDI - Unable to activate plugin "Software Asset Management Professional"

[Dixon Leong]

My previouse Zurich PDI was reclaimed back. Hence i requested the latest Australia PDI, when i try to activate plugin for Software Asset Management Professional, it keep getting failed.

I have even released and re-requested a new PDI instance but falls into the same loop.

Note: i did managed to successfully activated it once yesterday, but reonciliation wasnt running , hence i released and requested a new PDI and now fall to this endless loop of unable to activate the said plugin 

Any ideas ?

[Ankur Bawiskar]

@Dixon Leong 

PDIs don't come with any support so ServiceNow won't help here

💡 If my response helped, please mark it as correct ✅ and close the thread 🔒— this helps future readers find the solution faster! 🙏

[Dixon Leong]

Yeah, was told to post to community for help 😅

[Dixon Leong · Accepted solution]

after multiple tries, it works the next week (17 Aug)