I would go to the table in question and ensure the Audit is set to true on the specific columns you wish to track changes against. (In this example, the table is Base Configuration Item, ensure to use the table you wish to set auditing on/track field changes against).
You can then run a report that will tell you if, and when a CI had those attributes updated.
--------------------------------------------------------------------------------------------------------------------------
You can use Notifications as well to generate notifications when a record is updated, by going to system notifications and creating a new notification for the table in question, setting the conditions based on the fields you wish to track changes against. You would setup 'when to send', 'who will receive', and the script that is sent in the notification. This will send an email notification on each record update if they meet your conditions.
--------------------------------------------------------------------------------------------------------------------------
You can also create a Dashboard with tiles (reports) that are displaying a count of records (the tiles refresh automatically).
For example, in the CI's Updated This Week tile, the report is looking for Created 'at or before' Last week(seeking existing CI's), and Updated 'at or after' This week (seeking CI's that have been updated during this week).
You would need to monitor the dashboard regularly to see the CI's that have been updated.
Clicking on the tile will give you a list of the CI's that were updated.
Select a CI record that was updated from the list, and then click on the menu in the top left and change the view to 'CMDB Workspace'.
This will list all of the activities for that record at the bottom of the page, you can scroll to see what was changed, who changed it, and when.
You can see the attributes that were collected when the CI was created, and the ones that were changed over time.
I hope this information is helpful.
Cheers,
Sylvain
