Can someone please send any video link or document for SAM maturity

[Tanushree Maiti]

https://www.youtube.com/watch?v=R3taOHnBRpM

https://www.youtube.com/watch?v=GUTdR59KdxA

[fknell]

Hi @akashgujar,

there is also an article posted in the community available: https://www.servicenow.com/community/sam-articles/the-path-to-value-for-a-sam-program-in-servicenow/...

Hope this helps!

[SAMfluencer]

Hi @akashgujar  Sharing a few resources that should cover SAM maturity from multiple angles - official docs, community articles, and a structured assessment path.

Ask a Ranger: SAM  Success Portal Series (Part 3 of 5 - SAM Maturity)
Covers the SAM Maturity Assessment on the Success Portal and how to use it to track progress. Available directly inside the SAM Workspace on the Success Portal.

https://www.youtube.com/watch?v=R3taOHnBRpM

Community Articles

1. The Path to Value for a SAM Program in ServiceNow
Best starting point. Covers the full Crawl → Walk → Run framework with phased activities, maturity items, and how to link them to Success Goals and Value Builder tasks.

https://www.servicenow.com/community/sam-articles/the-path-to-value-for-a-sam-program-in-servicenow/...

2. Accelerating Your SAM Journey with the SAM Maturity Assessment
Walks through the maturity assessment structure - foundational phase through full lifecycle automation - with guidance on how to approach each stage.

https://www.servicenow.com/community/sam-blog/accelerating-your-software-asset-management-journey-wi...

3. 2025 SAM Office Hours Year-End Recap  Highly recommend
Real-world questions and challenges from the community, organised by Crawl, Walk, Run stage. Great for identifying where your programme is stuck and what to tackle next.

https://www.servicenow.com/community/sam-articles/2025-software-asset-management-office-hours-year-e...

Now Create (Free Implementation Guides)

ServiceNow's Now Create platform has free workshop presentations, best practice guides, and starter stories for SAM.

https://mynow.servicenow.com/now/mynow/search/software%20asset%20management/params/source/global/fil...

If this helped sort things out, please mark it as Helpful and Accept it as the Solution much appreciated.

Regards,

Abby