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Software reclamation without SCCM

I have been reading about the Software Reclamation functionality in Jakarta.   If we do not use SCCM how can we leverage this functionality to reclaim licenses that are no longer needed?   We have a use case where on a scheduled interval they want to...

david_myers by Tera Contributor
  • 1973 Views
  • 4 replies
  • 0 helpfuls

How do you process SAM renewals in SN?

 We currently use HP Asset Manager 9.6 for all asset management needs.   We use it heavily for handling software maintenance/support contract and subscription renewals and I need to know how this same process is handled in Service Now’s Asset Managem...

stingray1527 by Kilo Contributor
  • 1857 Views
  • 4 replies
  • 1 helpfuls

software instance and software installation

can we use both software instance and software installation tables even after SAM plugin activation. will the applications/integrations work   on software instance even when SAM is activated ?

shashank11 by Kilo Explorer
  • 3441 Views
  • 2 replies
  • 0 helpfuls

bdna

does anybody have experience on bdna integration with servicenow. do we need to activate the SAM plugin for bdna integration to wo

shashank11 by Kilo Explorer
  • 2568 Views
  • 2 replies
  • 0 helpfuls

How is the "Prod id" field used for Software Asset Management?

The list of the Discovery Models displays the Product ID for the discovered software. The ServiceNow Wiki describes the field as a "Unique ID for the product assigned by the manufacturer. Found through discovery." Can any correlation be made between ...

pjhmc2348 by Kilo Guru
  • 2184 Views
  • 3 replies
  • 0 helpfuls

How to sum up costs from contracts

Hello,current situation:I have defined a Software Model and Software License for this model. This software license hast two contracts one for the license and one for maintenance.   This maintenance contract has to be paid once a year. Is it possible ...

seiberl by Tera Contributor
  • 1399 Views
  • 3 replies
  • 1 helpfuls

Software Installations v Software Model v Reconciliation Results

Hi All,Still trying to sort out some details around SAM.   I'm having issues sorting out the output I'm getting from SAM. I've submitted a incident to Hi but I figured I'd check here as well.   Hopefully this will help others trying to get off the gr...

gml35 by Tera Guru
  • 1604 Views
  • 4 replies
  • 0 helpfuls

Resolved! Publish to Software Catalog

When I first heard about this new plugin I was excited to see how it would integrate with the Service Catalog.   I see an UI Action to 'Publish to Service Catalog' and it seems to create a simple catalog item.   Is there any other functionality besid...

david_myers by Tera Contributor
  • 2673 Views
  • 5 replies
  • 4 helpfuls
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