Configure List Layout Columns display not working for alm_asset table
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12-30-2022 06:05 AM
I am trying to modify list layout on alm_asset table form configure > List Layout but the changes are not getting reflected in the list view. I edited and saved by clicking 'Edit this view' but its not working, any help is highly appreciated.
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12-30-2022 06:37 AM
If you have personalised the list previously, you must reset to column defaults to see any changes
- Matt
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12-30-2022 06:41 AM
Hi Matt,
Thank you for the response.
I did that but it's not working for this table, where as the same approach is working on normal tables like sys_user, cmn_location etc.,
- J
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12-30-2022 06:49 AM
Hi @Community Alums ,
First you need to change the scope from Global to Hardware Asset management application using dropdown.
If you need to change the List Layout then first you need to rest the columns refer below steps.
Once you reset columns you won't see dot on Gear icon.
1. Click on the Personalized list/Gear Icon
2. Once you click on the Gear icon then you will see Reset to column Defaults click on that.
3. Then you can use configure>list layout.
ServiceNow Community MVP 2024.
Thanks,
Pavankumar
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12-30-2022 07:19 AM
Hi Pavan,
Thanks for the quick response!
I do not find the option - Hardware Asset management application in the dropdown, I checked the roles but I couldn't find any. Let me know if there is any special role required to access.
Regards
J