Configure List Layout Columns display not working for alm_asset table

Community Alums
Not applicable

I am trying to modify list layout on alm_asset table form configure > List Layout but the changes are not getting reflected in the list view. I edited and saved by clicking 'Edit this view'  but its not working, any help is highly appreciated.

 

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6 REPLIES 6

Matthew Smith
Kilo Sage

If you have personalised the list previously, you must reset to column defaults to see any changes

MatthewSmith_0-1672411037160.png

 

- Matt

 

Community Alums
Not applicable

Hi Matt,

Thank you for the response.

I did that but it's not working for this table, where as the same approach is working on normal tables like sys_user, cmn_location etc.,

- J

Pavankumar_1
Mega Patron

Hi @Community Alums ,

First you need to change the scope from Global to Hardware Asset management application using dropdown.

Screenshot (559).png

If you need to change the List Layout then first you need to rest the columns refer below steps.

Once you reset columns you won't see dot on Gear icon.

1. Click on the Personalized list/Gear Icon 

Screenshot (556).png

2. Once you click on the Gear icon then you will see Reset to column Defaults click on that.

Screenshot (557).png

3. Then you can use configure>list layout.

If it helps please click Accept as Solution/hit the Thumb Icon.
ServiceNow Community MVP 2024.
Thanks,
Pavankumar

Community Alums
Not applicable

Hi Pavan,

Thanks for the quick response!

I do not find the option - Hardware Asset management application in the dropdown, I checked the roles but I couldn't find any. Let me know if there is any special role required to access.

Regards

J