Content Library - Opt Out BUT still send software for recognition to ServiceNow

DeniseBee
Tera Contributor

Hi Community - 

 

My organisation has chosen to opt out of the content library for a number of reasons.  Some of the titles are proprietary.  However, some is 'off the shelf' which should be in the recognition library.  Is there a way to export this list to send to ServiceNow even though we are opted out please?  

 

Thanks

Denise

1 REPLY 1

dreinhardt
Tera Sage

Hi @DeniseBee ,

please use the ITAM Content Request in the NOW support and share the XML export of all relevant discovery models you would to report to SN.

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