Automatic record creation in Software Model Table

[sujan0119]

I am very new to SAM. I am trying to figure out which scheduled jobs or any other configurations are responsible for creating and updating records in the Software Models Table (cmdb_software_product_model).  We can see that some records are created automatically, but we were unable to build the relationships and confirm how these records are created or updated in the table. Tried searching the same, but couldn't find anything. Please suggest.

Both these system properties are set as False in our instance.

Automatically create software models for all 'licensable' products

Automatically create software models for all 'not licensable' products

[dreinhardt]

Hi @sujan0119 ,

If the models for these actions are missing SAMP will autocreate them:

• Entitlement onboarding per PPN
• Add Downgrade rights (Manual & scheduled job)
• Add Suite Components (manually)
• Reconcile based on DMAPS for any missing model required for the process

Best, Dennis

[Bhuvan]

@sujan0119 

Below link answers your question,

https://www.servicenow.com/community/sam-forum/how-do-you-link-cmdb-sam-sw-discovery-model-with-cmdb...

Refer below links that could help you further understand SAM,

https://www.servicenow.com/community/sam-articles/software-asset-management-professional-architectur...

https://www.servicenow.com/community/sam-blog/servicenow-sam-pro-data-model/ba-p/3300153

If my answer helped you, please accept it as solution and close the thread.

Thanks,

Bhuvan