Contract and Procurement part of ITAM?

bill232
Kilo Contributor

‎06-08-2023 08:08 AM

Hello,

When looking at the ServiceNow Product Documentation site, "Contract Management" and "Procurement" are under the IT Asset Management (ITAM) heading.

1. Does anyone know the history as to how that came about? Those are not ITAM disciplines as I understand it.
2. At the Knowledge 2023, I heard in passing that ServiceNow might be moving Contract and Procurement to a different umbrella. Is anyone able to substantiate that?

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dreinhardt
Tera Sage

‎06-08-2023 01:29 PM

Hi @bill232 

I would justify it with the further orientation of asset management towards EAM. In conjunction with HAM, SAM and EAM under the umbrella of (IT)AM - with this any kind of assets can now be managed and this includes contracts and procurement ... just a guess 🙂

Should my response prove helpful, please consider marking it as the Accepted Solution/Helpful to assist closing this thread.
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