Contract [ast_contract] - can anyone other than contract_manager create/edit?

aaron47
Mega Guru

Hello,

With OOTB Rome, it appears you must have the contract_manager role in order to create and edit a contract.

Is this correct? Or can people without this role still create/edit a contract?

Assuming I am correct, what confuses me is that the approver of a contract and the person that created the contract both have the contract_manager role.

Example:

Beth Anglin (contract_manager) creates contract.

Beth sets Bud Richman (contract_manager) as the approver.

I would have expected someone higher up than Beth would do this.  In other words, shouldn't Bud Richman have a role like contract_approver or contract_administrator?

I believe it is even possible for Beth to be both creator and approver.

find_real_file.png

 

1 ACCEPTED SOLUTION

he is just responsible for managing the contract and interacting with the vendor.

the only role who can see/edit is contract_manager


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6 REPLIES 6

aaron47
Mega Guru

I noticed the 'contract administrator'.  I set it to Allan Schwantd.  Then impersonated Allan.  However Alan could not see any of the fields.  So Contract administrator I assume plays a part in this, but not how I expected.

 

find_real_file.png

he is just responsible for managing the contract and interacting with the vendor.

the only role who can see/edit is contract_manager


***Mark Correct or Helpful if it helps.***

go through this doc to understand role of contract admistrator
https://docs.servicenow.com/bundle/quebec-it-asset-management/page/product/contract-management/task/...


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Hi aaron did i answer your question? 

Mark Correct or Helpful if you feel I helped.


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