SAM forum
cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Forum Posts

Service Mapping - MS SQL Server

I need a little help with mapping MS SQL Server in Mapped Application Service. I created several records for our various SQL instance, with MS SQL Server Endpoint as Entry Point. When I run Discovery, it finds the SQL Server and Service. However, I g...

Breizh by Tera Contributor
  • 441 Views
  • 1 replies
  • 0 helpfuls

SAMP - Reconciliation process for shared devices

Hi SAM Community!I'm still looking for tips and best practices for reconciling user subscriptions (per user) for software products on non-personal / shared devices. Such a device, like a workstation deployed in retail stores, showrooms, which does no...

Lionel Falk by Tera Contributor
  • 920 Views
  • 3 replies
  • 0 helpfuls

SW integrations

We are migrating from the Xanadu instance to the Yokohama instance. We already have a Miro integration set up for the Xanadu version, and I need to install the same integration in the Yokohama instance. However, when I try to use the same client ID a...

monishasp by Tera Contributor
  • 267 Views
  • 1 replies
  • 0 helpfuls

How do YOU keep track of open source software?

Hi everyone,I'm looking for suggestions for keeping track of software products that are open source, preferably something out-of-box. The end goal is to be able to easily report on these titles, whether it be from model, entitlement, or product table...

SG-SCCM integration

Hi ,We have SG-SCCM and SG-Intune in our project. The SCCM is using a midserver that belongs to a cluster and since other midserver in cluster doesn't have a service account with full access to SCCM DB,  our SCCM svheduled jobs gives random runs auth...

swetham1 by Tera Contributor
  • 613 Views
  • 4 replies
  • 1 helpfuls

Resolved! Software Models with deactivated discovery maps

Hi All, Why discovery maps related to software models get deactivated and what are the key things to keep in mind when we are associating Software Model with a new discovery map/ customized DMAP?

Jain3 by Tera Contributor
  • 817 Views
  • 4 replies
  • 1 helpfuls

UAT

 I am trying to access UAT via : https://abc(for example)uat.service-now.com/now/nav/ui/classic/params/target/%24pa_dashboard.do ,it automatically redirects me to : https://abc(for example)uat.service-now.com/external_logout_complete.do

Resolved! Software installtion table (cmdb_sam_sw_install)

What Software installation Table (cmdb_sam_sw_install)? Who populates the table? And why it is important from Sam perpective? Will my discovery model get normalized if i dont have software model for specfic publisher?   Thanks in advance!!

Ariman by Kilo Contributor
  • 11244 Views
  • 4 replies
  • 3 helpfuls

Running Reconciliation on Adobe Creative Suite

Hi All, I need some help on running reconciliation. I have created an test entitlement for Adobe products and have run the reconciliation and was expecting the unlicensed install counts to be reduced but it did not reduced for the child products and ...

Sharieff by Tera Contributor
  • 2890 Views
  • 7 replies
  • 2 helpfuls

Resolved! Prerequisites for SAP Integration with ServiceNow SAM Pro

Hi all,I’m currently exploring the integration of SAP with ServiceNow’s Software Asset Management (SAM) Pro and would greatly appreciate insights from those who have experience with this process.- Are there specific SAP modules, versions, or configur...

TanayB by Tera Contributor
  • 2405 Views
  • 8 replies
  • 3 helpfuls

Resolved! Publisher Pack integration and SAAS integration

Hi, Looking for a clarification as I am unable to find it in the community posts.What is the difference between Publisher pack integration and SAAS direct profile integration.  what is the difference between the data loaded via publisher pack integra...

Labels