Cost and depreciation information from hardware model to asset

[demaroj]

I am trying to update the Cost field in my hardware asset list and don't understand why cost and depreciation information are not transferred from the hardware model on asset creation.

is there are way to update cost in the list view of hardware asset?

or

is there a way to force the information from hardware model to update the assets?

I'd like to calculate the depreciation for all over our hardware assets.

Thanks

[Yousaf]

Hi @demaroj 

Check this please 

https://docs.servicenow.com/en-US/bundle/sandiego-it-asset-management/page/product/asset-management/...

Mark Correct or Helpful if it helps.

[Scott Halverso1 · Accepted solution]

You are correct, there is no OOTB logic to populate cost or depreciation schedule information from the model.  That logic would need to be added if desired.  We don't frequently see an ask for this as the price on the model doesn't always equal what you paid for it.  The price on the model is frequently used to publish to the catalog to show internal cost.  The vendor catalog items associated to the model reflect the different vendors you would purchase the item from and the actual cost from those vendors.  I believe for this reason you don't see ootb logic to sync cost from the model to the asset.  Rather we didn't to handle the input of cost when handling advance shipment notice from resellers that includes cost.

For existing assets you can bulk update them using list view and adding the cost column to your view.  If you can not, it is likely your system is configured to not allow list edits.  You'll want to work with your platform admin team to enable list edit on IT Asset tables.

[demaroj]

Thanks Scott.  Appreciate the explanation and help.