Difference between HAM and Ham Pro

[Gabriel18]

I'm trying to find documentation, notes, and or information on the key differences between HAM and HAM Pro.

Thank you

[sachin_namjoshi]

When you don't have HAM Pro, you can still use Asset management features that allows you to capture hardware asset, consumable and other assets. You can create and track the progress of the asset from procure until retire.

With HAM PRO , there's Hardware model normalization which means hardware model will be normalized against the content service. And also hardware model life cycle content.

Regards,

Sachin

[Scott Halverso1]

HAM Pro is the items at the top of the pyramid.  This is current as of the San Diego release and HAM store app 4.0.1

[JohnChristo]

Is there a same Slide for Utah HAM pro and ITSM HAM

[Lisa66]

Gabriel,

Here is a rather new ServiceNow ITAM Basics video 

ServiceNow Engagement from Mike Gomez (highspot.com).  About 4 minutes into the video, Mike Gomez explains the differences between HAM and HAM Pro and uses the diagram Scott provided in one of your replies.

Lisa