Difference between SAM basic metering and SAM total usage metrics

Tone1
Tera Contributor

Hello,

 

whats the difference between SAM basic metering and SAM total usage metrics?

 

The Documentation of the ACC is not really specific:

https://docs.servicenow.com/bundle/vancouver-it-operations-management/page/product/agent-client-coll...

 

What do i need if i want to know which user started a software at a given time?

Looks like basic metering only needs registry access to UserAssist, and Total Metrics needs osqueryd, is this osqueryd a seperate agent i have to install?

 

Thanks

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