Discovery phases

[Vaibhav Sharma1]

All,

As per my understanding, software installed on a device is identified under "Exploration" phase of discovery.

However, if the same question is asked as "software identified on an IP-enabled device", does the answer remains same - Exploration ?

[Community Alums · Accepted solution]

Hi @Vaibhav Sharma ,

For  "software identified on an IP-enabled device", it falls on "Classification" phase.

To learn more follow this : https://docs.servicenow.com/bundle/sandiego-it-operations-management/page/product/discovery/concept/...

Mark my answer correct & Helpful, if Applicable.

Thanks,

Sandeep

[Vaibhav Sharma1]

I have marked it correct, however I was unable to get specific statement which state that IP enabled devices falls under classification, kindly suggest.

Thanks in advance

[Gorkshanath Man]

@Vaibhav Sharma1 

'Exploration is the phase where the software running on the IP-enabled device is identified.'

You can find this line on below servicenow elearning.

Learning Course - Now Learning (servicenow.com)

Thanks,

Gorkshanath

[Vaibhav Sharma1]

Hi @Sandeep Dutta ,

Thank you for your response. However, I was little bit confused on this page of docs.

Request you to confirm if below 2 statements and phases are correct:

- Which phase identifies software running on a device: Exploration

- Which phase identifies software running on an IP enabled device: Classification

Is it correct? Kindly suggest