Hi everyone, I am working on one requirement where we need to integrate Confluence data center with the ServiceNow. Please let me know if anyone has done the same kind of integration previously. Thanks in advance.Susmita
On Parent Incidents, i.e. Incident has Child Incidents associated to it, a Work Notes post will produce two entries, with the duplicate entry typically 10-30 seconds after. This appears to be an intermittent issue.
Hi,We are just now looking at a few SaaS applications that do not have integrations, and most of them have many more installations than licenses.One of these applications is Minitab, and the application owner has advised that they are not too concern...
I have added excel under M365 as a suite component similarly I have added power automate , visio online ....and some products under suite component for M365 model , after this I ran reconcilition , but I am still able to see Excel , Visio as separat...
I am not able to see remediation options , even I have installation and licenses , I ran reconcilition but still not able to see remediation options and I even observed license required is also 0 Has anyone faced such issues ?
I need a little help with mapping MS SQL Server in Mapped Application Service. I created several records for our various SQL instance, with MS SQL Server Endpoint as Entry Point. When I run Discovery, it finds the SQL Server and Service. However, I g...
Hi SAM Community!I'm still looking for tips and best practices for reconciling user subscriptions (per user) for software products on non-personal / shared devices. Such a device, like a workstation deployed in retail stores, showrooms, which does no...
We are migrating from the Xanadu instance to the Yokohama instance. We already have a Miro integration set up for the Xanadu version, and I need to install the same integration in the Yokohama instance. However, when I try to use the same client ID a...
Hi everyone,I'm looking for suggestions for keeping track of software products that are open source, preferably something out-of-box. The end goal is to be able to easily report on these titles, whether it be from model, entitlement, or product table...
Hello,I am new in my SAM role and my company is working to mature our SAM Pro implementation, but we have limited contract and sales order data for a large portion of our software inventory. Software was historically purchased through various vendors...
Hi ,We have SG-SCCM and SG-Intune in our project. The SCCM is using a midserver that belongs to a cluster and since other midserver in cluster doesn't have a service account with full access to SCCM DB, our SCCM svheduled jobs gives random runs auth...
Hi All, Why discovery maps related to software models get deactivated and what are the key things to keep in mind when we are associating Software Model with a new discovery map/ customized DMAP?
I am trying to access UAT via : https://abc(for example)uat.service-now.com/now/nav/ui/classic/params/target/%24pa_dashboard.do ,it automatically redirects me to : https://abc(for example)uat.service-now.com/external_logout_complete.do
Hello All, I need your help on streamlining model management in ServiceNow. Since many models exist with different specifications (e.g., storage, color, configuration), i am proposing to store any additional configuration under short description in M...
Hi All, I need some help on running reconciliation. I have created an test entitlement for Adobe products and have run the reconciliation and was expecting the unlicensed install counts to be reduced but it did not reduced for the child products and ...
