Hello all,We are in implementing SAM Pro for all SaaS slutions in the company.Does anyone have experience / knowledge of how to get ServiceNow Licenses into SAM?I know there's the Licensing Module. But there is no Connector for ServiceNow. We want ev...
We are using the Microsoft Entra ID integration - the data gathered is shown in 3 separate lists SSO Applications, SSO Groups and SSO users - is there any way to get all 3 sets of data in one list with timestamps? - the idea is to build up a picture ...
Hello ServiceNow Community,We’re currently integrated with Adobe and using SAM Pro to manage our licenses. Last year, we were able to see usage activity in the “Last Used” field within SAM Pro. However, for 2025, we are no longer seeing any usage dat...
All, Viewers have different corporate responsibilities and I would like to customize or filter what is displayed in SAM Workspace based on the viewer. For instance, if the viewer is responsible for Microsoft/Server based software, I'd like to s...
I am trying to use word "flight" in community
We have our incident form that "Issue related to" field matches the Category. When a users submit the form I would like the Category to be updated. Currently in my record producer I have a script that should pull the category into the incident table...
Hi Team, We have SG-SCCM software to get all the installed software record details from the user’s PC . But we couldn’t see a few software records in the software installation even though that specific software was installed on the user’s machine. T...
Hello Community Members, Is it possible to use HRSD integration with Service Now to remove the user and device allocation from Service now. If it is possible to integrate with SAM module?What could be the process and how could we achieve that?Can Ser...
Hi Here in service portal I'm using journey accelerate scope ,my requirement is i need to create a login page for my portal so I'm trying to use OOTB login widget for my portal after implementing the OOTB login widget getting some errors which are re...
My coworker (based in India) is using the Software Asset Workspace in ServiceNow. The currency is currently displaying in INR, but he needs it to show in USD instead.He already updated his region settings to United States in his user preferences, but...
Hi , I have set up Adobe direct integration in my SAM workspace. I can see the user subscription data and the license data in my License Workbench after reconciliation. However, my Software Asset Analytics dashboard is still empty. I have already app...
Hi all,I'm using CSD 2.0 (Client Software Distribution) on the Yokohama release, and I'm configuring Microsoft In
Hi all , I want to load custom software products in servicenow through excel via import set. i am loading only publisher and product. Now in the excel sheet if same record was found with publisher and product then Ex. there are 4 records in excel she...
I tried to activate the "Activate all Software Asset Management Professional plugins" on my personal developer instance, but it was not activated. Please advise on how to proceed.
