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‎04-19-2022 12:44 AM
All,
As per my understanding, software installed on a device is identified under "Exploration" phase of discovery.
However, if the same question is asked as "software identified on an IP-enabled device", does the answer remains same - Exploration ?
Solved! Go to Solution.
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‎04-19-2022 01:00 AM
Hi
For "software identified on an IP-enabled device", it falls on "Classification" phase.
To learn more follow this : https://docs.servicenow.com/bundle/sandiego-it-operations-management/page/product/discovery/concept/...
Mark my answer correct & Helpful, if Applicable.
Thanks,
Sandeep
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‎04-19-2022 01:00 AM
Hi
For "software identified on an IP-enabled device", it falls on "Classification" phase.
To learn more follow this : https://docs.servicenow.com/bundle/sandiego-it-operations-management/page/product/discovery/concept/...
Mark my answer correct & Helpful, if Applicable.
Thanks,
Sandeep
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‎04-19-2022 01:50 AM
I have marked it correct, however I was unable to get specific statement which state that IP enabled devices falls under classification, kindly suggest.
Thanks in advance
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‎09-05-2023 02:29 AM
'Exploration is the phase where the software running on the IP-enabled device is identified.'
You can find this line on below servicenow elearning.
Learning Course - Now Learning (servicenow.com)
Thanks,
Gorkshanath
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‎04-19-2022 11:45 AM
Hi
Thank you for your response. However, I was little bit confused on this page of docs.
Request you to confirm if below 2 statements and phases are correct:
- Which phase identifies software running on a device: Exploration
- Which phase identifies software running on an IP enabled device: Classification
Is it correct? Kindly suggest