Welcome to Community Week 2025! Join us to learn, connect, and be recognized as we celebrate the spirit of Community and the power of AI. Get the details  

Discovery phases

Go to solution
Vaibhav Sharma1
Tera Contributor

‎04-19-2022 12:44 AM

All,

As per my understanding, software installed on a device is identified under "Exploration" phase of discovery.

However, if the same question is asked as "software identified on an IP-enabled device", does the answer remains same - Exploration ?

0 Helpfuls
  • 1,496 Views
1 ACCEPTED SOLUTION

Go to solution
Community Alums
Not applicable

‎04-19-2022 01:00 AM

Hi @Vaibhav Sharma ,

For  "software identified on an IP-enabled device", it falls on "Classification" phase.

To learn more follow this : https://docs.servicenow.com/bundle/sandiego-it-operations-management/page/product/discovery/concept/...

Mark my answer correct & Helpful, if Applicable.

Thanks,

Sandeep

View solution in original post

5 REPLIES 5

Go to solution
Vaishnavi39
Tera Contributor

‎06-27-2022 01:20 AM

Hi,

For both questions "Which phase identifies software running on a device" and "Which phase identifies software running on an IP enabled device" answer is "EXPLORATION PHASE". Because discovery uses patterns to identify applications/software in machine. Patterns can be used in last 2 phases of discovery.