Does anyone know why a installation is classed as 'unlicensed'?
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11-09-2022 02:24 AM
We have a situation which seems quite common. We have some products which have plenty of rights but also has 4 'unlicensed installs'. As a result, the product is viewed as non-compliant.
What makes an installation 'unlicensed' and how do make a installation 'licensed'?
I have tried all sorts but I would have expected that adding a device or user allocation on the entitlement record would have changed the status to 'licensed install'.
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08-09-2023 03:46 PM
This scenario often arises when a Discovery source (e.g. SCCM, JAMF, Discovery) doesn't report a version and/or edition and therefore cannot be reconciled with a software entitlement.