I am duplicating a field
I want to have a duplicate field for an existing field.I have a Customized table which is having certain fields, one of the fields on this table is Unit-IDI want to have duplicate field of the Unit-ID.How can I do this?
Forum Posts
Unable to use Data Certification in ServiceNow as Plugin has been depreciated
Unable to use Data Certification in ServiceNow as the plugin is deprecated before "Z" release. Also are there any other ways to achieve the same results as Data Certification Plugin
Resolved! CI / Asset not auto-creating on bulk import
I am preparing a large set of data to import into our CMDB and to test I am using a sub-set of about 25 records. When I use the transform map to create the records they are created on the alm_hardware table but the associated CI is not being auto-cr...
TRM vs SAM restricted/approved software
In our organization today the Enterprise Architecture team approves and restricts software for use in the environment. They manage the lifecycle of a small percentage of the approved software. In my research it is a little confusing if SAM owns the ...
Anyone explain the how does CAL Works in SAM? and why do we need this?
Anyone explain the how does CAL Works in SAM? and why do we need this? in which cases of scenario we required this CAL
No Publishers are showing up after reconciliation
Hii am trying to place a purchase order in SAM Stimulator as it is not showing any publishers in License usage tabTried multiple ways but it is not showing the publishers as the further step is dependent on the current task please help me out on this...
Resolved! Report on Software Product End of Life or End of Service
Currently we have a report for "Software Model Lifecycle Report" which reports the EOL for the Softwares which have defined software model. Is there any way to list out all products from ServiceNow software content library and show the EOL/EOS for th...
Possible Import errors after importing Software Entitlements
Dear community, could someone clarify which of the 3 valid options are correct. I have read the following KB article already: https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0854433 but is still not clear to me if the right ans...
Multiple software entitlement allocation through one catalog request
Hello Team,I have an one requirement where I want to allocate software entitlements to selected users from list collector through one catalog request.We are using procurement workflow to achieve this requirement/Is there any suggestion?Thanks in adva...
does the procurement catalogs and the SAM implemenation will be on the same instance or different ?
In SAM implementation , does the procurement catalogs and the SAM implemenation will be on the same instance or different instances ?
Resolved! Moving the user or device allocation from the retired entitlement to the new entitlement.
I have an entitlement with some user allocations that will expire in a few days. I’ve received a new entitlement with the same metrics. How can I copy the allocations from the expiring entitlement to the new one?
Can we see the REQs and RITMs on SAM workspace , just like we can see them in HAM(asset workspace)
Can we see the REQs and RITMs on SAM workspace , just like we can see them in HAM(asset workspace)?
Why is the Status of a Product Compliant if negative balance in the Position Report?
Hello, I just finished the SAM Implementer course for the second time and I still can't wrap my head around 2 things: In this example, why is SQL Server Enterprise 2016 COMPLIANT if it has a negative license balance? The Compliant or NON Compliant i...
Exploring the possibility of having one software model links to multiple software catalog items
Hi, We are exploring an idea to name software catalog items with an end-user-oriented approach. What we are thinking is instead of using the software license name as the cat item, we would like to use the application name that built by the software...
How does web based usage is calculated on SAM?
Suppose I have a license for a desktop software and I instead of using it in the desktop I have used the application on the web or I dont have the desktop license and I used the application on the web does this data gets stored in In any of the SAM ...
