Not able to put filter in Software asset overview
Not able to put filter for most of the publisher where the data is proper and clean
Forum Posts
Software models with de-activated discovery maps report
Hello team, Can any one help me to understand what this report is and how it can be used?Software models with de-activated discovery maps report
Possible to manually create software installation/usage? - SAM Pro
One part of the organization does not want any discovery methods employed. In this area of the organization there are more than 100 servers. Is it possible to collect data, manually populate a dataset, and import it into SAM Pro and have everything...
GHi tela Aditya Singh the situation and I am not open please let me know if
Chh the situation and I will send you the link below to continue watching and watching the situation and I am
Salesforce CRM integration
Hi,Integration is established between servicenow and salesforce crm. We are getting subscription profiles from salesforce and the data is getting stored in samp_sw_subscription table. There is a 'product' field present on this samp_sw_subscription ta...
How to create a Software Model without a Reference Field from Software Product Table
Hi,We previously had SAMPro Module and had access to "Software Product" table. While adding any new Software Model, we had a reference field from Software Product Table.Now, we do not have SAMPro in our ServiceNow but do have basic SAM Module and whi...
Installations requiring more than one license type per installation (RedHat Enterprise Linux)
Hi, I have the scenario where we have purchased RedHat Enterprise Linux Subscriptions (Standard/Premium) + the Extended Support Lifecycle License which is required in addition to the Standard/Premium subscription. The entitlements have been created u...
Resolved! Software Asset Management by Location
Background:We are currently undertaking data discovery for what applications are used at a specific site.Question:Can you report Discovered Models with a count of how many software installations for each location?Using SQL the statement would be simi...
Software contract renewals & entitlement records
If an existing software contract gets renewed, should we update the existing software entitlement for that software, or should we create a new software entitlement?
Resolved! Adobe <> ServiceNow integration using OAuth Server-to-Server
Has anyone set up or updated their Adobe <> ServiceNow integration since Adobe decided to deprecate the Service Account (JWT) credentials that are still referred to on the 'Integrate with Adobe Cloud' instructions? We're running Vancouver and need to...
SAM PRO renewal calendar
Entitlements without contract appear in Calendar based on End date, for License types:PerpetualSubscriptionEntitlements with contract appear based on end date of Contract, not end date of Entitlement.Contract model: Software License, Subscription, M...
benefits of having o365 integrated with SAMPro
Hi team, What all benefits does SAMPro gives when we integrate o365 with SAMPRO?will it help with below activiteis and if yes then how?1. License allocation2. License deallocation
Microsoft SaaS Integration - Bringing in values outside of User License Data
Hi All,We've established an OOTB SaaS Integration with our Microsoft Office 365 Portal and our ServiceNow Instance (Washington D.C. Release) We have User license data flowing into our Software Subscription Data, but our Microsoft Admins were curious ...
OAuth Access token is expired. Verify the OAuth configuration and click the 'Get OAuth Token'
We have successfully integrated ServiceNow with Okta for SaaS license management. The connection is established, and data is being received from Okta. However, the OAuth access token is expiring every hour, requiring us to click on the 'Get OAuth Tok...
SAM Pro integration with OKTA
We are currently trying to use the integration to pull the Okta information but our Cyber team has a concern about the performance of Okta in production with all of the API calls. Also is there a concern of the API calls timing out? Just looking fo...
