Our team is relatively new to Sam Pro and we were looking for how the mainstream deal with unrecognised part numbers in Sam Pro. There will always be unrecognised part numbers but the updating of the content service has a lag of a couple of weeks fr...
Hello! Has anyone ever been asked to have the ServiceNow Subscription licenses show up on the License Workbench so it shows the "licensed installs"? To show Rights Owned to Rights used to see where they are at cost wise outside of the Subscription M...
Hello, I've got entitlement loaded with proper metric (Red Hat, Per Socket Pair) and linked to the right models. The problem is we have both Virtual Datacenter consumption (high density clusters) as well as entitlements we want to use toward virtual...
Hello All,We have a requirement where a SAM_Admin user wants to import the data in user allocation & device allocation table. But a Sam admin can't be able to see the import functionality according to SN roles. Is there any way, we can give them the ...
Hi, Has anyone integrated Datadog app with SAM, in order to manage the licenses, if yes, please let me know.Thanks in advanceRegardsDinesh Thakur
Hi Team, What are the recommendations to monitor and perform daily/weekly/monthly/quarterly/yearly activities to perform for healthy ITAM and take proactive measures.Thanks in advanceKumar
Hi All, My demo instance seems like wierd. I didn't install sam plugins but sam module is activated. Does installing another plugin activate sam module?
Hello! Iam new to Servicenow, I have one requirement that i have one field called software name which was an choice list type that also i have another field called other. when the other field was filled that i want to add these field value to the cho...
Hi All,Do we have any OOB feature to send email notification to the OWNED BY user of any SERVICE MAP in Service mapping. I have checked by creating one incident on window server CI, which is part of one application service map and I could not see an...
Dear experts, I am facing a problem where I can change my UI Banner image but not the colors of the background and others even tho I alr selected the desire colors that I want for each cateogry in Basic Configuration UI 16. How can I do so?
Hi, Is there a way to create a condition in a software model that would only include or exclude machines where both Microsoft Endpoint Configuration Manager Client AND Cloud Software Group, Inc. Authentication Manager are installed?
Dear experts, When I want to set up my approval fields for my risk event in the risk event response template, the approval rule based on does not function properly when I chose the event type and subtype, I changed the field value previously before i...
I am seeing inconsistent reconciliation results, in this case Adobe software. I have a pair of installs for Adobe Systems Character Animator CC 2023. One install shows Minimum Viable Software Model = Adobe Systems Character Animator CC while the oth...
Just started using SAM in Rome and I want to collate a number of components under the suites option. My question is simple (I think) does the licencing Entitlement only have to be associated with parent software model of the suite or does it have to ...
Hi There;Any document to support how SAM defines Currency for various Software Asset' Cost ?Thank You!
