SAM forum
cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Forum Posts

entitlements and licenses data for SaaS products

Experts , for microsoft entitlements/licenses , there is MLS or standard import options to import in Software asset managment professional . Similarly , for SaaS products like salesforce crm , after completing the direct integration and getting the s...

Resolved! How to add glide_list for existing variable attribute?

Hi, There ia already existing variable attribute : ref_auto_completer=AJAXTableCompleter,ref_ac_columns=user_name;email;manager,ref_ac_order_by=name,no_filter For list collector type in ATF I need to add glide_list  How can I add glide_list for the a...

hemanth16 by Tera Contributor
  • 1019 Views
  • 2 replies
  • 0 helpfuls

Import / Transform map not accepting non-english language

Hi Community,I am trying to import SW Entitlement Data (in Japanese) but am currently struggling with importing the license metric.The issue I'm facing is that the license metric does not accept Japanese characters and only accepts English options, e...

jnt-cnt by Mega Sage
  • 371 Views
  • 1 replies
  • 0 helpfuls

When troubleshooting records in the Software Usage table (samp_sw_usage) there is no created, created by, updated, updated by fields. Why would ServiceNow do that?

ServiceNow has a dictionary attribute on this table's collection record called No system fields. Anyone have any guidance why ServiceNow would do that?  It makes it nearly impossible to tell where the record came from and when it came into existance.

SAM Core vs SAM Foundation

Hi - is it possible to use Software Asset Management in ServiceNow without a subscription?  I want to use the out of the option but having a difficult time finding any supporting information on how to do so - it all ends up with some level of subscri...

JeannineB by Tera Contributor
  • 479 Views
  • 1 replies
  • 1 helpfuls

Resolved! Duplication in Software Installs table

Good day to all.  I am relatively new on the Software side of things, and really, it's in another department's hands, but discovery is kind of my area.The issue I am having is that on our servers we are getting data from SCCM SG and ServiceNow discov...

Incident Access Control

Could you share some usecases adding ACLs or qury BRs on Incident table?I'd like to know the purpose and  what fields are used for the control.

Koji Yanase by Tera Contributor
  • 329 Views
  • 2 replies
  • 1 helpfuls

SAM Pro Capability in Broadcom bundling

Hi All - Greetings !!! Case:Recently VMware was acquired by Broadcom, so the licensing is also transferred to broadcom and also it is available as bundles. Example VMware is one of the application in the bundle along with other applications. Question...

How does Saas integration data sync up with entitlements?

when we do Saas integration with any of the publisher the data comes into samp_sw_usage table right . Now how does this data gets sync up with the entitlements ? do we need to import entitlements for this separately just like we do for others ? how a...

Servicenow Oauth2.o integration with Jira

Hi Community, while I'm generating OAUth tokens..getting error as - "This app has not requested any supported Atlassian scopes. Check the authorization URL for your app and ensure that it includes valid scopes." Does this something needs check from S...

mahesh85_0-1721388228315.png
mahesh85 by Tera Contributor
  • 778 Views
  • 3 replies
  • 0 helpfuls
Labels